Have questions about factory verification, samples, or sourcing from China? Our team is here to help you every step of the way.
Choose the contact method that works best for you. Our team is available to answer your sourcing questions.
Best for detailed inquiries, sample requests, and sharing product specifications or files.
Send EmailInclude your product details for faster assistance
Best for quick questions, instant messaging, and sharing photos or videos of products.
Message on WhatsAppChina business hours: 9 AM - 6 PM GMT+8
Best for immediate assistance with sample orders or general questions about our service.
Available during China business hours
Fill out the form below and we'll get back to you within 1 business day.
Quick answers to common questions about contacting us.
For sample orders, the fastest way is to use our sample request form. If you have questions before submitting, email or WhatsApp both work well. Include product details and photos for faster assistance.
Our team in China operates Monday to Friday, 9 AM to 6 PM China Standard Time (GMT+8). We check emails and messages outside these hours and respond the next business day.
Our entire team is based in China, close to the manufacturing hubs. This allows us to personally verify factories, check samples, and maintain close relationships with manufacturers. We serve global buyers remotely.
Please include: 1) Product name/description, 2) Photos or drawings if available, 3) Expected order quantity, 4) Timeline requirements, 5) Any specific questions. The more details you provide, the better we can assist you.
Yes! We can arrange video calls to discuss your project or even conduct virtual factory tours. For serious buyers with confirmed orders, we can arrange in-person factory visits in China (travel costs apply).